Who we are
We are PetMeal organisation.
Effective Date: 1 November, 2023
This Privacy Policy explains how “Pet Meal” (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of users (“you,” “your”) in connection with our fresh home-cooked pet food delivery service. By using the “Pet Meal” service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, address, email address, phone number, and payment information when you use our service. We use this information to provide the service, process payments, and communicate with you.
1.2 Order Information: When you place an order, we collect information about your pet’s preferences and dietary requirements to fulfill your order accurately.
1.3 Usage Information: We may collect information about how you use the “Pet Meal” service, including the pages you visit, the features you use, and the actions you take.
1.4 Location Information: With your consent, we may collect location information to provide you with the most relevant and convenient delivery options.
1.5 Cookies and Similar Technologies: We use cookies and similar technologies to improve the user experience, analyze trends, and administer the service. You can control cookies through your browser settings.
2. How We Use Your Information
2.1 Service Delivery: We use your information to provide the “Pet Meal” service, process orders, and communicate with you about your orders.
2.2 Improvement: We use your information to understand how you use the service, personalize your experience, and enhance our offerings.
2.3 Marketing: With your consent, we may send you promotional materials and updates about “Pet Meal” and its partners. You can opt-out at any time.
3. Sharing Your Information
3.1 Service Providers: We share your information with third-party service providers who help us deliver the service, process payments, and analyze user data.
3.2 Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, and ensure the safety of others.
3.3 Business Transactions: In the event of a merger, acquisition, or other business transaction, we may transfer your information.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is 100% secure. We cannot guarantee the security of your information.
5. Your Choices
5.1 Access and Correction: You can review and update your personal information in your “Pet Meal” account.
5.2 Location Information: You can disable location services through your device settings.
5.3 Marketing Communications: You can opt-out of marketing communications at any time.
6. Children’s Privacy
The “Pet Meal” service is not intended for children under the age of 13. We do not knowingly collect or maintain information from children under 13.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes and obtain your consent if required by applicable laws.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [Your Contact Information].
9. Applicable Law and Dispute Resolution
This Privacy Policy is governed by the laws of [Your Jurisdiction]. Any disputes or claims arising from this policy will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
By using the “Pet Meal” service, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Your use of the service is subject to this Privacy Policy and any applicable laws and regulations.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.